Understanding Verbal and Non-Verbal Communication

The video tutorial by Surbhi on Key Differences explains the difference between verbal and non-verbal communication. It covers the meaning and process of communication, types of verbal communication (oral and written), and types of non-verbal communication (kinesics, artifacts, proxemics, chronemics, vocalics, haptics). The video also compares verbal and non-verbal communication, highlighting their differences in speed, feedback, and potential for misunderstanding. The tutorial concludes with a call to visit the website for more detailed information.

What is the primary focus of communication as described in the video?

• Using words to convey messages

• Using technology for communication

• Interacting with people through behavior and attitude

• Sending emails and SMS

Which of the following is NOT a type of verbal communication?

• Video conferencing

• Gestures

• Email

• Face-to-face conversation

What distinguishes non-verbal communication from verbal communication?

• It uses written words

• It relies on signals and body language

• It is faster than verbal communication

• It requires both parties to be present

Which type of non-verbal communication involves the use of body language?

• Chronemics

• Proxemics

• Artifacts

• Kinesics

What does proxemics study in non-verbal communication?

• The distance maintained during communication

• The tone of voice

• The use of touch

• The use of time

Which type of non-verbal communication involves the use of time?

• Artifacts

• Vocalics

• Haptics

• Chronemics

What is the role of vocalics in non-verbal communication?

• It involves the use of touch

• It studies the distance between communicators

• It focuses on the tone and pitch of voice

• It examines the use of time

How does verbal communication differ in terms of feedback compared to non-verbal communication?

• Feedback is more confusing in verbal communication

• Feedback is not possible in verbal communication

• Feedback is instant in verbal communication

• Feedback is slower in verbal communication

Which of the following is a benefit of verbal communication?

• It relies on the receiver's understanding

• It requires both parties to be present

• It is less likely to cause confusion

• It complements non-verbal communication

What is a key advantage of non-verbal communication?

• It helps in understanding emotions and lifestyle

• It does not require any signals

• It is faster than verbal communication

• It is always clear and unambiguous