Dispute Center Features and Functions

The video introduces the new dispute center, highlighting its redesigned interface and tools. It covers how to manually add dispute items, use mass update features for reasons and instructions, and manage section-level updates. The video also explains handling positive items, exploring various view options, and utilizing the search function. Finally, it guides on building letters with selected items, making the process more efficient.

What is the primary focus of the new dispute center's design?

• To simplify the user interface

• To add more colors

• To remove old features

• To increase loading speed

What is the purpose of the mass update feature?

• To update reasons and instructions in bulk

• To delete all dispute items

• To add new dispute items

• To export dispute data

When might you need to manually add a dispute item?

• When automatic import fails

• When you want to dispute all items

• When the report is incomplete

• When the system is down

How can you quickly select multiple items to dispute?

• By using the search bar

• By clicking each item individually

• By dragging and dropping items

• By using the 'dispute all' option

What can you do with positive items in the dispute center?

• Dispute or correct them

• Ignore them

• Delete them

• Export them

What additional information can be viewed by expanding an item?

• The item's history

• The item's location

• The item's size

• The item's color

What does the compact view offer?

• A view with no items visible

• A view with all items expanded

• A simplified view with less detail

• A detailed view of each item

How can you quickly find a specific item in the dispute center?

• By using the mass update feature

• By scrolling through the list

• By using the search bar

• By exporting the list

What is the benefit of the new letter-building model?

• It includes all items by default

• It removes the need for manual input

• It automatically sends letters

• It allows for faster selection of items

What happens when you type a word in the search bar?

• It exports the item

• It deletes the item

• It takes you directly to the item

• It highlights the word in the text