What is the initial problem faced by the customer in the video?

Understanding the Video Transcript

Interactive Video
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Other
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1st - 3rd Grade
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Hard

Emma Peterson
FREE Resource
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5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
They are considering stealing something.
They need to return a product.
They are lost in the store.
They are looking for a discount.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What action is suggested to handle the situation in the second section?
Ignore the problem.
Ask for a refund.
Call the manager.
Involve the police.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the outcome for the person involved in the situation by the end of the video?
They receive a warning.
They are fired.
They are promoted.
They are transferred.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does the video conclude?
With a serious discussion.
With a customer complaint.
With a joke or laughter.
With a new problem.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the tone of the final section of the video?
Light-hearted and humorous.
Serious and tense.
Confusing and unclear.
Sad and emotional.
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