Customer Experience in Clothing Fitting

Customer Experience in Clothing Fitting

Assessment

Interactive Video

Life Skills, Fun, Business

1st - 5th Grade

Hard

Created by

Lucas Foster

FREE Resource

The video tutorial features a customer service interaction in a clothing store. A customer inquires about the size of a shirt, tries it on in the changing room, and asks for the price. The conversation highlights basic customer service exchanges, including asking for assistance, locating changing rooms, and discussing product pricing.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What size was the shirt initially when the customer asked for help?

Extra Small

Large

Small

Medium

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What size does the customer request after learning the initial size?

Small

Extra Large

Large

Medium

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where does the shop assistant direct the customer to try on the shirt?

Next to the cashier

Near the entrance

At the back of the store

In the changing rooms

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does the customer feel about the fit of the shirt after trying it on?

It's too tight

It's perfect

It's too loose

It's fine

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the price of the shirt according to the shop assistant?

£44.99

£54.99

£39.99

£49.99