Bank Account Services and Features

Frances Roberts, an accounts manager, assists Mark Johnson and his wife Lynn in opening a checking account. They discuss the initial deposit, account features, and additional services like overdraft protection. Frances explains the bank's ATM services and monthly statement schedule. The process concludes with instructions for endorsing a check and completing the deposit.

Who is Frances Roberts in the conversation?

• A customer

• Mark's wife

• The Accounts Manager

• A bank teller

What type of account do Mark and Lynn want to open?

• Checking account

• Business account

• Joint account

• Savings account

How much money do Mark and Lynn plan to deposit initially?

• $1300

• $1000

• $500

• $800

What additional service is offered for a $7.00 monthly fee?

• Free ATM withdrawals

• Free international transfers

• 200 personalized checks and overdraft protection

• Higher interest rate

What is the overdraft protection amount offered?

• $700

• $200

• $300

• $500

When are the monthly statements sent out?

• Tenth of every month

• First of every month

• Last day of every month

• Fifth of every month

What service is available at the side of the building?

• 24-hour ATM

• Drive-through service

• Customer service desk

• Currency exchange