
HR Administration and User Roles

Interactive Video
•
Computers, Business, Professional Development
•
10th Grade - University
•
Easy

Amelia Wright
Used 1+ times
FREE Resource
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10 questions
Show all answers
1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What can an HR admin without system admin roles do? Choose three options.
Create HR criteria
Reset user passwords
Add users to groups
Modify the HR Administration properties
Grant roles to users or groups
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can a user with only the admin role add members to HR groups after the HR admin role has been removed?
Elevate their role to security admin
Follow the same process as with any group membership change
Can no longer add members to HR groups
Impersonate an HR admin
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Which filter by options are available in the create bulk cases module? Choose four options.
Upload file
HR profiles
HR criteria
User criteria
Document template
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What must be done first to configure an access control for the employee relations case table if you have both admin and HR admin roles?
Nothing needs to be done
Manually add security admin role to the user record
Elevate your role to security admin from the user drop down in the banner
Add the delegated developer role to your user record
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of information does the HR profile contain?
Personal employee data
Group membership and role information
User login and Department information
A user's password
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many user criteria records may be applied to a single KB or KB article?
Only two
Only three
Unlimited
Only one
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the base ServiceNow instance, how are user criteria used?
To control which user can access the HR case application
To control what a user sees in the information and suggested reading widgets
To control read and write access to knowledge bases and articles
To control which user can access the HR service portal
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