FO - SOPs chung

FO - SOPs chung

Professional Development

51 Qs

quiz-placeholder

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FO - SOPs chung

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Assessment

Quiz

Specialty

Professional Development

Easy

Created by

Bin lee

Used 3+ times

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51 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

How long should you attend before starting your shift?

10 minutes
5 minutes
15 minutes

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What should you get hand over from previous shift?

Read Log book & get handover the pending issue
Read Log book & get handover the Money
Get handover the pending issue

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What information receptionist should check at the beginning of your shift?

Arrivals, departures, VIPs, Flag, pending issue
Arrivals, VIPs, Flag, pending issue
Arrivals, departures, VIPs, pending issue

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What stationary and machine receptionist should check for working?

Stationary and the status of machine as Computer
The status of machine as Computer, printer
Stationary and the status of machine as Computer, printer

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What should receptionist need to take over from previous shift?

All info need to handle going on, transport report, master key.
All info need not to handle going on, transport report, master key.
Just to know

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What information Concierge team should check at the beginning of your shift?

All info need to handle going on, printing transport report,check list, posting journal, master key.
Info no need to handle going on, printing transport report,check list, posting journal, master key.
Check and working

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What stationary and equipment should Concierge team check before working?

Master key, umbrellar, luggage tag,trolley
Drink, food,
report, breakfast

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