Professional Qualities

What is the definition of Tact? Fill in the blank: Tact is ...

• Skillful and sensitive in dealing with difficult or delicate situations, especially in your communication with others; The ability to say and do things in a way that will not offend another person.

• A tendency to avoid all forms of communication.

• The act of making quick decisions without considering others' feelings.

• A method of solving mathematical problems efficiently.

What is the definition of Responsibility? Fill in the blank: Responsibility is ___ .

• Being willing to be held accountable for your actions.

• Doing whatever you want without consequences.

• Letting others take credit for your work.

• Ignoring your duties and tasks.

Which essential quality is defined as handling sensitive information and situations with confidentiality, good judgement and reasoning?

• Professionalism

• Team Player

• Discretion

• Leadership

Which essential quality is described as a set of standards that an individual is expected to adhere to in a workplace, usually in order to appear serious, uniform, or respectful?

• Discretion

• Professionalism

• Team Player

• Communication

Which essential quality is defined as being able to work well with others?

• Discretion

• Professionalism

• Team Player

• Initiative

Which of the following is required for appropriate attire if specified by the Uniform or Dress Code?

• The correct color of scrubs

• Any color of scrubs

• Pajamas

• Jeans

According to the guidelines for Personal Hygiene - Hair & Grooming, long hair should be:

• Left loose

• Pulled back and kept off the shoulders

• Dyed unnatural colors

• Covered with a hat

Facial hair (if allowed) should be ______ and tidy according to the Personal Hygiene - Hair & Grooming guidelines.

• well-groomed

• messy

• untrimmed

• unkempt

According to the guidelines on Personal Hygiene - Jewelry & Accessories, body jewelry should be avoided.

• True

• False

According to the guidelines on Personal Hygiene - Jewelry & Accessories, what are some exceptions to the jewelry rule?

• A watch, wedding ring, small earrings

• Necklaces and bracelets

• Large hoop earrings and anklets

• Multiple rings on each hand

• Nose rings and toe rings