Online Services Quiz

Which of the following is an example of a service that was possible to access remotely before the internet?

• Online banking

• Synchronized multiplayer games

• Booking flights using the postal system

• On-demand streaming entertainment

According to the document, what is the main benefit of having services available online?

• It makes people more patient

• It reduces competition among organizations

• It enables access from anywhere with any connected device

• It eliminates the need for any physical stores

What is a "product catalogue" on a shopping site?

• A list of customer ratings

• A list of products that can be bought

• A list of all online shoppers

• A list of store locations

What is a "rating" on a shopping site?

• The product's price

• A measurement of how good or popular something is

• The number of items in stock

• A product's unique code

What is the purpose of an online "basket" or "bag"?

• To keep a record of items for separate payments

• To store a customer's personal information

• To keep a record of items a customer selects to pay for all at once

• To display a product's description

What does a customer do at the "checkout" stage of online shopping?

• Browse the product catalogue

• Add items to their basket

• Enter delivery details and pay for products

• Leave a rating for a product

What is a "voucher code"?

• A code for a secure payment system

• A code used to create an online account

• A code representing a specified amount of money for a discount

• A code to track a transaction

What is an "e-ticket"?

• A paper ticket

• An electronic version of a paper ticket

• A voucher code for a discount

• A type of online payment

What online service offered by banks automatically informs a customer when their account balance reaches a specified amount?

• Checking balances

• Making payments

• Balance alerts

• Applying for loans

What is a VLE?

• Virtual Learning Environment

• Video Lecture Exchange

• Verified Learning Experience

• Viral Learning Engine