Communication Styles and Skills

Which type of communication involves giving and receiving information between two or more people?

• One-way communication

• Two-way communication

• Circular communication

• Linear communication

What is it called when you use words to communicate your message?

• Physical communication

• Nonverbal communication

• Verbal communication

• Written communication

Which communication style is characterized by being overly forceful and violating others' rights?

• Passive communication

• Assertive communication

• Aggressive communication

• Passive-aggressive communication

What type of communication includes facial expressions, gestures, and body language?

• Written communication

• Verbal communication

• Digital communication

• Nonverbal communication

Which communication style involves expressing opinions confidently while respecting others?

• Passive communication

• Assertive communication

• Aggressive communication

• Passive-aggressive communication

Which communication style involves appearing passive but actually showing rudeness by saying one thing but meaning another?

• Aggressive communication

• Passive-aggressive communication

• Assertive communication

• Direct communication

Which skill is essential for effective two-way communication?

• Speaking loudly

• Listening

• Writing quickly

• Reading fast

What is an "I-message" used for?

• Blaming others

• Expressing feelings without blame

• Avoiding conversation

• Making demands

Which is a barrier to effective communication?

• Making eye contact

• Poor listening skills

• Speaking clearly

• Using "I-messages"

What shows empathy in communication?

• Ignoring others' feelings

• Changing the subject

• Understanding others' perspectives

• Talking over others