Email Etiquette - Missed Questions

If you want to send someone a copy of your email, but you don't want the other person to see who you sent a copy to, which feature would you use?

• BCC
• CC
• Forward
• Reply All

Anyone in the CC line will get a copy of the email, but no one will know they got it.

• True

• False

A ____ should always begin the body of your email.

• date

• greeting

• signature

• subject

A subject line should...

• be blank

• be descriptive and clear

• give all the details of what is in the content of the email

Emails create a permanent record.

• True
• False

When you use ALL CAPS, what does this make your reader think?

• You are angry.
• You are shouting.
• You are really excited!! :)
• All of the above.