N5 BM - Motivating and Retaining

N5 BM - Motivating and Retaining

9th Grade

22 Qs

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N5 BM - Motivating and Retaining

N5 BM - Motivating and Retaining

Assessment

Quiz

Business

9th Grade

Practice Problem

Medium

Created by

Lesley Lamond

Used 2+ times

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22 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Explain how motivation can lead to a better image for a business. Use evidence from the material to support your answer.

Motivation leads to more complaints from customers.

Motivation results in better service to customers, leading to fewer complaints and a better image.

Motivation causes employees to work slower, which improves the business image.

Motivation has no effect on the business image.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If an employee receives extra pay for working beyond their normal hours, what is this extra pay called?

Commission

Overtime

Bonus

Salary

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of a non-financial incentive?

Flexible working practices

Salary increase

Year-end bonus

Stock options

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following could be considered a further example of a non-financial incentive?

Social events

Overtime pay

Profit sharing

Health insurance

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main reason Greggs is giving a bonus to its staff in March 2024?

To recognize their hard work and effort during 2023

To celebrate the company's anniversary

To compensate for staff layoffs

To launch a new product

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a non-financial incentive for motivating employees?

Salary increase

Commission

Employee recognition

Profit sharing

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to consider both financial and non-financial incentives when motivating employees?

Only financial incentives are effective

Employees are only motivated by money

Different employees may respond to different types of incentives

Non-financial incentives are always better

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