Chap 6

Which factor of job satisfaction focuses on matching employees’ personalities with the work they do?

• Salary and benefits

• Nature of the job

• Opportunities for promotion

• Supervisors and managers

Why does employee involvement increase job satisfaction?

• Employees feel valued and included

• Employees receive more salary

• Employees work fewer hours

• Employees avoid strict supervisors

A combination of which factors usually creates the highest dissatisfaction?

• Low salary, poor supervisors, unsupportive co-workers, and boring tasks

• High pay, friendly co-workers, and fair promotions

• Employee involvement and supportive supervisors

• Diversity and inclusion at the workplace

Which of the following methods measures employees’ job satisfaction by asking a simple question such as “ How satisfied are you with your job ?”

• Summation of job facets

• Job Description Index

• Single Global Rating

• Performance Appraisal

Which of the following is not listed as a determinant of job satisfaction in the text?

• The Nature of The Job

• Employee Involvement

• Salary and Benefits

• Government Policies

Which of the following best describes an attitude?

• A permanent personality trait

• A learned tendency to evaluate something positively or negatively

• An inborn preference for certain activities

• A measurable ability or skill

The three components of an attitude are

• Cognitive, behavioral, evaluative

• Affective, cognitive, behavioral

• Emotional, rational, motivational

• Cognitive, intentional, affective

What are the three main components of attitude?

• Thinking, Feeling, Acting

• Skills, Knowledge, Abilities

• Pay, Promotion, Recognition

• Personality, Emotions, Traits

What is job satisfaction?

• A permanent personality trait

• How happy or positive a person feels about their job

• The skills a person brings to their work

• The ability to perform tasks effectively

What is the relationship between attitude and job satisfaction?

• Attitudes and job satisfaction are unrelated

• Job satisfaction creates attitude

• Attitudes shape job satisfaction

• Job satisfaction only depends on salary