Resolution/Feedback

What is a conflict?

• A clash between hostile or opposing elements, ideas, or forces

• A problem solving strategy for settling disputes

• An assertion about the feelings, beliefs, values of the person speaking generally expressed

• A statement to make your point clearer

What is a conflict resolution?

• A clash between hostile or opposing elements, ideas, or forces

• A problem solving strategy for settling disputes

• Aimed at providing someone with a comment

• Aimed at providing someone suggestions about their future

Which is not a reason why conflicts occur?

• Different morals and values

• Different personalities

• Environmental Factors

• Working as a team

What is a disagreement without hostility and a commitment to an effective resolution?

• Destructive Conflict

• Catastrophic Conflict

• Constructive conflict

• Damaging Conflict

What occurs when two or more people engage in actions and behaviors that results in argument or antagonism instead of resolution?

• Constructive Conflict

• Destructive Conflict

• Useful Conflict

• Advantageous Conflict

Which is not an impact of constructive conflict?

• Creates energetic environment

• Facilitate employee growth

• Stimulate involvement in a discussion

• Resentment

Which is not a impact of Destructive conflict?

• Stress

• Builds trust

• Lack of confidence

• Creates ineffective working groups

What is the first step for conflict resolution?

• Suggest possible solutions

• Evaluate each suggested solutions

• Identify the problem

• Seek help or mediation

What is an assertion about the feelings, beliefs, values of the person speaking generally expressed as a sentences beginning with the word "I"?

• "I" Tunes

• "I" message

• "I" Quote

• "I" direct

What type of feedback is aimed at achieving a positive outcome by providing someone with comments, advice, or suggestions that are useful for their work or their future?

• Destructive Feedback

• Constructive Feedback

• Conservative Feedback

• Challenging Feedback