Chapter 7 Quiz Review

Define: Communication.

• The process of sending and receiving messages to share thoughts, feelings, and information.

• A method of storing data in a computer system.

• The act of creating visual art for entertainment.

• A process of calculating mathematical equations.

Define: Blaming.

• Assigning responsibility for a fault or wrong to someone else.

• Praising someone for their achievements.

• Ignoring someone's actions completely.

• Helping someone solve a problem.

Define: Digital Footprint.

• The information about a person that exists on the Internet as a result of their online activity.

• A type of computer virus that spreads through emails.

• A device used to store digital photos.

• A software used to edit videos.

Define: Support Network.

• A group of people who provide emotional and practical help to someone in need.

• A collection of online resources for academic research.

• A system of financial support for businesses.

• A network of computers connected for data sharing.

Define: I-statements.

• Statements that focus on the feelings and beliefs of the speaker rather than blaming or criticizing others.

• Statements that always assign blame to others for problems.

• Statements that avoid expressing any personal feelings or beliefs.

• Statements that focus on criticizing the listener's actions.

Define: You-statements.

• Statements that focus on the actions or behaviors of another person, often perceived as blaming.

• Statements that focus on your own feelings and needs.

• Statements that describe a group’s collective opinion.

• Statements that provide factual information without emotion.

Define: active listening.

• Paying close attention to what someone is saying and communicating, and showing that you are listening and understanding.

• Interrupting someone frequently while they are speaking.

• Thinking about your response while the other person is talking, instead of listening.

• Ignoring nonverbal cues and only focusing on the words spoken.

Define: body Language.

• Nonverbal communication through gestures, facial expressions, and posture.

• A written form of communication using symbols.

• A type of spoken language used in formal settings.

• A method of digital communication through emails.

Define: prejudice.

• A preconceived opinion that is not based on reason or actual experience.

• A fair and unbiased judgment based on facts.

• A scientific theory supported by evidence.

• A legal decision made by a judge.

Define: Conflict Resolution.

• The process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests.

• A method of avoiding all disagreements by ignoring the problem.

• A strategy to escalate conflicts until one side wins.

• The act of assigning blame to one party in a dispute.