SME Assessment

Mohammed order a 8x8 Photo book with a free photo book promotion paying only the shipping charges of $39.99. Why does the shipping carriers require the Commercial invoice in order for the photo book to be delivered to the Customer?

• The full retail value of the book must be declared on the book.

• The book is a Gift.

• The Customer did not pay the International Duties

• 1. The Customer wanted a receipt of the order.  

What are the types of Chargebacks?

• CBH

• CBR

• CBF

• CBGC

Who needs a Subpoena or Court Order to access the Shutterfly account?

• A chatter who wants to access a deceased persons account.

• A law enforcement officer who wants to access a Shutterfly account.

• Chatter claiming to be the spouse of the account holder.

Mark wants to order a 12x12 professional photo album with a photo cover. He wants to know the cost of the professional album and contacts Shutterfly Customer Support. What is the price that you will tell Mark?

• $550

• $595

• 1. $825

• 1. $830

Alex is trying to use Apple Pay to place and order and is unable to place an order. Why is Alex unable to place the order? 

• Alex is receiving an error that says the Cart out of Sync.

• Alex does not have the Apple Pay option available. 

• Alex is using an outdated version of the App.

• Alex is using an outdated version of the iOS.

Under which act does Shutterfly Copyright falls?

• HIPPA

• DMCA

• The US Copyrights Act

• US Code Title 17

Jagan is unable to add Credit Card information to his billing information in the Shutterfly account to place an order. Why is Jagan unable to add his Credit Card information in his Shutterfly account? 

• Jagan already added 4 of his Credit Card in the Shutterfly account.

• Jagan already added 2 of his Credit Card in the Shutterfly account.

• Jagan already added 3 of his Credit Card in the Shutterfly account.

• Jagan already added 5 of his Credit Card in the Shutterfly account.

Joshua order a photo books and shipped it to five different shipping addresses and wants to know why he did not get the free shipping promotion. Why did Joshua not get free shipping promotion added to the order that he placed.

• The free shipping applied to all the shipping addresses in his order.

• The free shipping to only one shipping address.

• The free shipping added to the shipping address with the highest shipping charges.

• The free shipping added to the shipping address with the least shipping charges. 

Which color printing process does all photo books from Shutterfly use?

• Professional 2 color printing

• Professional 4 color printing

• Professional 6 color printing

• Professional 3 color printing

Which of the following chart is used for color profiling?

• RGB Chart

• sRGB Chart

• Macbeth chat

• CMYK chart