TI-3202

An organization wants to improve its customer satisfaction while reducing operational costs. Which enterprise architecture governance tool best supports aligning strategy with measurable objectives across customer, financial, and internal processes?

• Business Model Canvas

• Balanced Scorecard

• Capability Maturity Model Integration

• ArchiMate Language

A bank is required to adopt new government regulations on data privacy. Which driver of enterprise architecture primarily influences this change?

• Internal Driver

• External Driver

• IT Governance

• Business Architecture

You are part of an IT governance team asked to ensure that IT resources align with organizational goals and provide value. Which framework would be most effective to adopt?

• COBIT

• ITIL

• CMMI

• BSC

A startup is developing its first business plan. The CEO wants a tool to visualize customers, partners, resources, and revenue streams in a simple format. Which enterprise tool best fits this need?

• Balanced Scorecard

• Business Model Canvas

• ITIL

• ArchiMate

A software company’s processes are chaotic, with no formal documentation. The management wants to move towards a systematic and controlled approach. According to CMMI maturity levels, what stage should the company aim for first?

• Initial

• Managed

• Defined

• Optimizing

Which of the following best demonstrates the use of ArchiMate in enterprise architecture?

• Evaluating cost structures of a new business model

• Mapping IT services to business processes

• Measuring customer satisfaction through surveys

• Tracking organizational learning and growth

Which governance practice ensures continuous improvement in IT service delivery through best practices?

• COBIT

• ITIL

• Balanced Scorecard

• CMMI

Which perspective of the Balanced Scorecard directly evaluates workforce training and organizational innovation?

• Customer

• Internal Process

• Financial

• Learning & Growth

If a company focuses on creating standardized process documentation and formally defining procedures, which CMMI level are they aiming for?

• Managed

• Defined

• Initial

• Quantitatively Managed

What type of model uses symbols to represent real-world properties in enterprise architecture?

• Semantic Model

• Symbolic Model

• Business Model

• Balanced Scorecard