Business Letter Exercise

Organize these options into the right categories

Groups:

(a) The situation

,

(b) Type of Business Letter

• Inquiry Letter

• Sales letter

• Complaint Letter

• You want to buy 200 cartons of bottled water from a company.

• You received 10 boxes of damaged goods from a supplier.

• Cover Letter

• Order Letter

• You want to apply for a job at a retail store.

• You want to introduce your company’s products to a new client.

Identify the elements in the letter's body.

a

b

c

d

e

f

Closing

Sender Address

Date

Salutation

Body

Inside Address

Who is the recipient of the letter?

• Sales Manager at PT Bright Supplies

• Purchasing Manager at PT SMK Retail Mart

• Sales Manager at PT SMK Retail Mart

• Purchasing Manager at PT Bright Supplies

What specific products is PT SMK Retail Mart interested in?

• Cleaning supplies

• Electronics

• Furniture

• Clothing

By what date does PT SMK Retail Mart expect a reply?

• September 15, 2025

• September 10, 2025

• September 20, 2025

• September 18, 2025

Who signed the letter from PT SMK Retail Mart?

• Hasti Witarsa

• John Doe

• Jane Smith

• Michael Tan