MGT10009 Study group (03/092025)

David, Noah, and Ava are working together on a project and want to set a goal using the SMART framework. They have already chosen Specific, Measurable, Achievable, and Time-bound. Which element do they need to complete their SMART goal?

• Relevant

• Results based

• Rewarding

• Realistic

Manager Olivia wants her team to feel excited about hitting their goals, so she sets up a system where high performance leads directly to awesome rewards. In expectancy theory terms, which linkage is Olivia mainly boosting for her employees?

• Expectancy

• Instrumentality

• Valence

• Equity

Imagine Aria used to get praised every time she helped clean up the classroom, but now the praise has stopped. Over time, Aria stops helping out. What is this an example of?

• Positive reinforcement

• Negative reinforcement

• Punishment

• Extinction

Scarlett and Benjamin are discussing ways to boost motivation at work, using Herzberg’s two factor theory. Which of the following changes is most likely to truly inspire employees, rather than just fix what’s wrong?

• Upgrading air conditioning in the office

• Clarifying company leave policies

• Adding recognition and growth opportunities to a role

• Increasing supervision of daily tasks

Nora, Liam, and Maya are discussing the Hackman and Oldham model in their study group. Which combination of core job dimensions do they discover jointly creates the experienced meaningfulness of work?

• Autonomy and feedback

• Skill variety, task identity and task significance

• Task significance and autonomy

• Feedback and task identity

Mia and Mason both work hard at their jobs, but Mia notices that Mason is getting more rewards for similar work. According to equity theory, what is Mia most likely to do in response to feeling under rewarded compared to Mason?

• Increase inputs to prove worth

• Reduce inputs or seek higher outcomes (e.g., a raise)

• Ignore the comparison to preserve harmony

• Attribute the difference to luck and continue unchanged

During a lively class debate, Ava, Olivia, and Ethan are discussing goal setting. Which limitation of goal setting, as highlighted in the slides, should they watch out for?

• Goals always improve team performance

• Stretch goals never backfire

• Poorly designed goals can trigger unethical game playing

• SMART goals prevent all performance risks

Imagine Hannah and Elijah are having a conversation in class. What unique advantage does two-way communication give them compared to one-way communication?

• Permanent record of messages

• Faster distribution to large audiences

• Receiver feedback that the sender can respond to

• Lower chance of misinterpretation than any other channel

Kai, Sophia, and Anika are discussing how to communicate their group project updates. They want to use the richest form of media possible! Which ordering below shows the correct sequence from the richest to the leanest media, as shown in the slides?

• Phone call, videoconference, face to face, email

• Face to face, videoconference, phone call, email

• Videoconference, email, memo, face to face

• Face to face, memo, blog post, videoconference

Lily, Samuel, and Evelyn are looking at a pyramid graphic that shows how information travels down through an organization. What key risk of downward communication does this pyramid highlight?

• Information becomes richer but slower at lower levels

• Information loss can reach about 80 percent by the time it reaches workers

• Supervisors receive more detail than the board

• Distortion is highest at the vice president level