Email Etiquette: Spot the Errors

What is the main purpose of the learning material shown in the image?

• To help students recognize errors in email etiquette

• To teach students how to write stories

• To explain mathematical concepts

• To provide science experiment instructions

Which of the following are errors in the first sample email (check all that apply)?

• The subject line is missing or unclear

• The email is too long

• The message was sensitive and should have been delivered in person.

• The email is too vague and details are missing.

What is inappropriate about the subject line in the second sample email?

• It is too informal and uses excessive punctuation

• It is written in all lowercase letters

• It is too short and vague

• It contains a spelling mistake

In the third sample email, what is the main issue with the tone of the message?

• The tone is demanding and confrontational

• The tone is too formal

• The tone is humorous

• The tone is apologetic

Why is it important to recognize errors in these emails (hint: check the directions if you are unsure)?

• It helps you write better emails yourself

• It helps you solve problems

• It helps you memorize better words

• It helps you visualize

Based on the tone and word choice, the fourth email from [e-mail] would be interpreted as...

• polite and respectful

• clear and detailed

• demanding and unprofessional

• excited and eager

Based on the tone and word choice, the fifth email from [e-mail] would be interpreted as...

• Professional and respectful

• Slightly entitled and assuming

• Polite and well-prepared

• Clear and detailed without issues

What generalization would you make about all five of these email examples?

• They are all prefect

• They all need to include harder vocabulary words

• Some need to be fixed, but most sound professional

• They all require proofreading in order to be considered professional