Understanding the Sales Process

Understanding the Sales Process

Assessment

Interactive Video

Business

9th - 10th Grade

Medium

Created by

Jennifer Brown

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary goal of the sales process cycle?

To reduce customer service interactions

To encourage repeat purchases

To ensure customers never return

To increase product prices

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does Apple primarily generate customer interest in their products?

By offering discounts

Through keynote speeches and events

By cold calling potential customers

By reducing product prices

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which sales approach does Apple primarily use to build customer interest?

Cold calling

Aggressive marketing

Soft sales approach

Hard sales approach

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key feature of Apple's physical stores that enhances speed and efficiency?

Limited product availability

Complex store layout

Ability to test products freely

Long waiting times for assistance

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a benefit of Apple's efficient sales process?

Increased waiting times

Limited time for customers to change their minds

Reduced customer satisfaction

Higher product prices

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the context of customer engagement, what role does social media play for businesses?

It is used to increase product prices

It helps in engaging and captivating the audience

It is used to reduce customer interactions

It is irrelevant to customer engagement

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is customer engagement important in the sales process?

It reduces the need for advertising

It builds trust and rapport with customers

It limits customer interactions

It increases product prices

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