Healthcare Professionalism and Skills Quiz

A medical assistant is scheduled to start work at 8:00 a.m. but consistently arrives at 8:10 a.m. Which of the following best describes the behavior that needs improvement?

• Professionalism
• Enthusiasm

• Tact

• Respectful

An interviewer says, “Give us an example of your dependability.” A good response would be:

• I am never late or absent from school

• I am willing to listen to suggestions to improve

• I never talk about patients outside of work

• I work well with others

You have a job interview with a local office of the March of Dimes. What should you do before you go to the interview?

• Get a haircut

• Research the company

• Remove all jewelry

• Make a donation

What should you do FIRST when meeting the person who is going to interview you?

• Sit up straight with your feet flat on the floor

• Wait for the interviewer to speak first

• Remain standing until they tell you to sit

• Greet the interviewer by name and shake hands

What is the best way to resign from a job?

• In a written business letter

• In a text

• Over the phone

• By email

A nurse who finds solutions independently when faced with a problem is showing ________.

• Self-motivation
• Accuracy

• Integrity

• Dependability

Taking ownership of an error in a patient chart shows ________.

• Responsibility
• Integrity

• Patience

• Initiative

Showing understanding to a patient experiencing pain or anxiety is ________.

• Empathy
• Initiative

• Integrity

• Patience

Always telling the truth to patients and coworkers demonstrates ________.

• Honesty
• Dependability

• Initiative

• Responsibility

Being eager to participate in training for a new piece of equipment shows ________.

• Enthusiasm
• Dependability

• Initiative

• Integrity