Understanding Memos and Reports

What is the full form of the word "memo"?

• Memory

• Memorandum

• Memorial

• Memoir

Which of the following is NOT a feature of a memo?

• Formal and impersonal tone

• Addressed to one or more people within a business

• Always published in newspapers

• States who it is to and from

Where are memos usually sent?

• To customers

• To suppliers

• Internally within an organization

• To the government

What should appear at the top of a memo?

• Signature of the director

• Company revenue details

• To, From, Subject, and Date

• Annual sales figures

Which of the following is an appropriate closing expression in a memo?

• Yours sincerely

• Thank you for your cooperation

• With love

• Best regards

What type of tone should a memo generally have?

• Informal and personal

• Neutral, clear, and direct

• Emotional and persuasive

• Humorous and casual

Which of the following is a feature of report writing?

• Use of slang and contractions

• Organized and objective presentation

• Informal and subjective tone

• No need for evidence

Reports are usually written to:

• Entertain

• Provide information and recommendations

• Gossip about staff

• Write poems

Which of the following is NOT a type of report?

• Regular report

• Special purpose report

• Daily diary report

• Incident report

Regular reports are usually submitted:

• When required only

• On special occasions

• Monthly, quarterly, or annually

• Once in a lifetime