TLE-HE Food and Beverages Quiz

Which of the following is the FIRST step in taking table reservations?

• Ask for the number of persons in the party.

• Obtain the customer's name and contact information.

• Greet the caller politely and identify the restaurant.

• Confirm the reservation details with the customer.

What information is LEAST important to record when taking a table reservation?

• Special requests (e.g., dietary restrictions, wheelchair access)

• Customer's favorite color

• Date and time of the reservation

• Number of guests

Why is it important to repeat the reservation details back to the customer?

• To confuse the customer.

• To ensure accuracy and avoid misunderstandings.

• To make the conversation longer.

• To practice your communication skills.

Which of the following is NOT a part of preparing the service station?

• Stocking linens

• Polishing silverware

• Setting up the tables in the dining area

• Checking the cleanliness of equipment

What is the purpose of a service station?

• To store customer's belongings

• To provide a convenient and organized area for servers to access necessary items.

• To display decorations

• To prepare food

Which of the following equipment is used for keeping food warm?

• Refrigerator

• Food warmer

• Freezer

• Oven

Why is it important to check the cleanliness of equipment before service?

• To save time

• To prevent food contamination and ensure hygiene.

• To make the equipment look nice

• It is not important

What is the standard distance between tables in a dining area?

• Close enough that customers can easily reach other tables

• Enough space for servers and customers to move comfortably.

• No standard distance

• As little space as possible to maximize seating

Which of the following is NOT a consideration when setting up tables?

• Table size and shape

• Number of guests

• Server's personal preference

• Available space

What type of table setting is used for a formal dinner?

• Basic setting

• Casual setting

• Buffet setting

• Elaborate setting