First Quarter Examination in T.L.E. 7

Which of the following sectors can a contact center agent be included in?

• Telecommunication

• Visual Arts

• CSS

• Programming

Mr. Arnold is a graphic illustrator. Which of the following ICT sectors does he belong to?

• Telecommunication

• Visual Arts

• CSS

• Programming

Which of the following tasks is a primary responsibility of a programmer?

• Answering customer phone calls

• Designing visual elements for websites

• Writing and testing code for software applications

• Installing network cables

Which of the following best describes the job of a call center agent?

• Repairing and maintaining computers

• Handling customer inquiries and complaints via phone

• Designing game interfaces

• Installing network devices

What distinguishes an inbound agent from an outbound agent?

• Inbound agents handle incoming calls, while outbound agents make outgoing calls.

• Inbound agents work with graphics, while outbound agents work with programming.

• Inbound agents create animations, while outbound agents design websites.

• Inbound agents repair computers, while outbound agents set up networks.

In the context of ICT, which sector would play a vital role in developing a mobile app that allows users to edit photos and videos with various filters and effects?

• Computer System Servicing

• Visual Arts

• Programming

• Telecommunication

When a company is developing an e-commerce website, which two ICT sectors would collaborate most closely?

• Programming and Computer System Servicing

• Computer System Servicing and Telecommunication

• Visual Arts and Programming

• Telecommunication and Visual Arts

A graphic designer needs a powerful computer to run software like Adobe Photoshop and Illustrator efficiently. Which ICT sector would assist in choosing and assembling the appropriate computer hardware?

• Programming

• Visual Arts

• Telecommunication

• Computer System Servicing

Which sector offers the most diverse range of career opportunities, from working in entertainment and media to corporate branding and advertising?

• Telecommunication

• Visual Arts

• Computer System Servicing

• Programming

If someone is interested in a stable career path with consistent demand for troubleshooting and hardware maintenance, which sector would be most suitable?

• Programming

• Visual Arts

• Computer System Servicing

• Telecommunication