Process Design Quiz

Process design can help to ensure...

• Processes are handwritten

• Processes are streamlined

• Processes are included

• Noone forgets

Bottlenecks happen because.?

• People forget about them

• Flows are too fast

• Flows slow in particular areas

• Flows like slowing down

Which is a benefit of proces mapping?

• It helps to improve communication

• It helps to slow down communication

• It helps communication to get lost

• It helps to rush jobs

Which is a tool that can be used on process design?

• Microsoft Word

• Microsoft Access

• Internet Explorer

• Flow charts

Which shape represents a decision in a flow chart?

• A circle

• A square

• A diamond

• A rectangle

An operations manager ensures _______ running of operations. (Clue: Not rough)

Draw the shape for starting and ending a flow chart

Which is an important relationship between process and job design?

• They have the same second word

• They are interdependant

• They are undependant

• They are related

True or False. Process mapping is always easy to complete.

• True

• False

• I don't know

What is Jobbing?