Manufacturing Processes Quiz

An assembly plant manufacturing home appliances is an example of a(n):

• repetitive process.

• continuous process.

• mass customization process.

• intermittent process.

• specialized process.

Which of the following industries is most likely to have low equipment utilization?

• auto manufacturing

• commercial baking

• television manufacturing

• steel manufacturing

• restaurants

A process focused strategy is commonly used to produce:

• high-volume, high-variety products.

• low-volume, high-variety products.

• high-volume, low-variety products.

• low-variety products at either high- or low-volume.

• high-volume products of either high- or low-variety.

Arnold Palmer Hospital uses which focus?

• process

• repetitive

• product

• mass customization

• A and D

Goods made to order are typical of ________ and ________ approaches while goods made to forecast are typical of ________ and ________ approaches.

• process; mass customization; repetitive; product

• product; mass customization; repetitive; process

• product; process; repetitive; mass customization

• repetitive; product; mass customization; process

• repetitive; process; mass customization; product

Which of the following phrases best describes product focus?

• low volume, high variety

• Finished goods are usually made to order.

• Processes are designed to perform a wide variety of activities.

• high fixed costs, low variable costs

• high inventory

Product-focused processes:

• allow more customization, but are not very efficient.

• tend to have long, continuous production runs.

• are processes that accommodate a variety of products or customer groups.

• apply only to service firms, not to manufacturers.

• are profitable because customers demand flexibility, not specialization.

Which of the following is NOT one of the strategies for improving service productivity?

• self-service

• automation

• scheduling

• separation

• mass customization

In mass service and professional service, the operations manager should focus extensively on:

• automation.

• equipment maintenance.

• sophisticated scheduling.

• human resources.

• cost-cutting initiatives.

Three of the four types of processes are:

• goods, services, and hybrids.

• manual, automated, and service.

• process focus, repetitive focus, and product focus.

• modular, continuous, and technological.

• input, transformation, and output.