1.1 Identify Types of Messages

1.1 Identify Types of Messages

University

12 Qs

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1.1 Identify Types of Messages

1.1 Identify Types of Messages

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Quiz

Social Studies

University

Practice Problem

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Created by

Adleen Kamaruddin

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12 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a verbal message?

An email to a client

A phone conversation with a supplier

A printed company policy

A WhatsApp text message

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is an example of a written message?

Face-to-face talk with a customer

Video call with your boss

Text message to confirm delivery

Speaking at a meeting

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which feature is true about verbal messages?

Always formal

Shows tone and emotion easily

Takes a long time to send

Can be kept as proof

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Written messages are most useful when:

The information must be remembered later

You need an immediate answer

You are standing next to the person

You want to joke with a friend

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is NOT a written message?

A letter to HR

An email to your supervisor

A phone call to your manager

A note left on a desk

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which method is fastest for urgent information?

Email

Memo

Face-to-face talk

Formal letter

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is a formal written message?

Email to a customer confirming a meeting

Quick chat during lunch

Whispering to a co-worker

Phone call to a friend

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