Work and Motivation

Which of the following is not mentioned in the lesson as a way to increase employee motivation?

• A. Monetary rewards

• B. Non-monetary rewards

• C. Demotion to create pressure

• D. Introducing measures to increase job satisfaction

An employee feels happy and proud when completing a task well, regardless of salary. This state is called:

• A. Job satisfaction

• B. Intrinsic motivation

• C. Extrinsic motivation

• D. Self-actualization

If a company wants employees to understand multiple production stages and reduce boredom, they should apply:

• A. Job enlargement

• B. Job enrichment

• C. Job rotation

• D. Workload reduction

A team leader is assigned additional tasks requiring higher management skills. This is an example of:

• A. Job rotation

• B. Job enlargement

• C. Job enrichment

• D. Job restructuring

According to Theory X, without strict supervision and control, employees will:

• A. Work efficiently on their own initiative

• B. Perform better with more freedom

• C. Work inefficiently or avoid work

• D. Find their own motivation to complete tasks

A company believes that employees will actively learn if they are empowered and provided with good working conditions. This reflects the viewpoint of:

• A. Theory X

• B. Theory Y

• C. Theory Z

• D. Maslow’s hierarchy of needs

What is the correct order of Maslow’s hierarchy of needs from lowest to highest?

• A. Safety → Social → Physiological → Esteem → Self-actualization

• B. Physiological → Safety → Social → Esteem → Self-actualization

• C. Esteem → Safety → Physiological → Social → Self-actualization

• D. Physiological → Esteem → Safety → Social → Self-actualization

In Herzberg’s theory, what is the role of a hygiene factor?

• A. Directly create motivation for employees

• B. Prevent dissatisfaction if ensured

• C. Be identical to motivators

• D. Be unimportant in the workplace

Which of the following is considered a motivator by Herzberg?

• A. Stable salary

• B. Insurance policies

• C. Opportunities for promotion

• D. Paid leave

A receptionist who used to only answer calls is now also tasked with scheduling appointments and greeting visitors. This is:

• A. Salary increase and bonus

• B. Job enlargement

• C. Job enrichment

• D. Job rotation