JCP Organisational Culture Quiz

What was the formal way employees referred to managers at JCP?

• By their job titles

• By 'Mr.' or 'Ms.' and their surnames

• By nicknames

• By their first names

What was the dress code for employees at JCP before the culture change?

• Casual wear

• Formal wear

• Sportswear

• Uniforms

What was the role of the 'office police' at JCP?

• To handle customer complaints

• To manage employee schedules

• To enforce guidelines and maintain decorum

• To organize office events

Who was the chairman and CEO of JCP during the culture change?

• John Penney

• Mike Ullman

• Steve Jobs

• Bill Gates

What was the new dress code at JCP after the culture change?

• Uniforms

• Formal wear only

• Business casuals

• Sportswear

What was the purpose of the 'Winning together Principles' (WtP)?

• To replace the company logo

• To update the moral code for employees

• To change the company name

• To introduce a new product line

What was the name given to high-potential employees at JCP?

• Stars

• Hypos

• Leaders

• Champions

Where were high-potential employees sent for training?

• Leadership Camp

• Retail Academy

• Business School

• Tech Institute

What was the result of the culture change at JCP by 2006?

• Employee engagement decreased

• Employee engagement was not measured

• Employee engagement increased

• No change in employee engagement

How many students did JCP plan to hire from A&M in 2007?

• 2500

• 2000

• 1500

• 1000