ISST7322 Ch 2 & 3

What marked the *shift from operational to strategic use* of information systems?

• Widespread use of AI

• Internet and e-business revolution ✅

• ERP systems failure

• Cloud computing

Which of the following is NOT one of Porter's Five Forces?

• Bargaining power of buyers

• Threat of substitute products

• Brand reputation ✅

• Rivalry among existing competitors

The force that examines how easy it is for customers to drive prices down is:

• Supplier power

• Buyer power ✅

• Competitive rivalry

• Threat of new entrants

In a highly competitive industry, which force is most dominant?

• Threat of new entrants

• Threat of substitutes

• Rivalry among existing competitors ✅

• Supplier power

When barriers to entry are low, what is the implication for a firm?

• Fewer competitors

• Easier to gain monopoly

• More new entrants ✅

• Higher brand loyalty

The *Value Chain* framework is primarily used to:

• Set product pricing

• Optimize marketing

• Analyze internal business activities ✅

• Benchmark with competitors

The Piccoli and Ives model primarily focuses on:

• Gaining market share

• Sustaining competitive advantage ✅

• Advertising strategies

• Global expansion

Sustaining competitive advantage requires:

• Fixed pricing models

• Continuous innovation and adaptation ✅

• Reducing employee count

• Outsourcing core activities

Strategic alliances help firms:

• Compete without collaboration

• Avoid regulations

• Share resources for mutual benefit ✅

• Increase barriers to entry

Coopetition refers to:

• Hostile competition

• Cooperation between suppliers

• Simultaneous competition and cooperation ✅

• Vertical integration