
FDM Support Aug'25
Quiz
•
Other
•
Professional Development
•
Practice Problem
•
Easy
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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
While shopping for electronics at Reliance Digital, Avyaan came across various private label brands. He was curious to know which of these brands is owned by Reliance Digital.
ResQ
JioMart
Reconnect
Flipkart Plus
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the full form of NPS in customer feedback?
New Product Survey
Net Promoter Score
Network Product Score
Nationwide Promotion Survey
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During a recent discussion about the services offered by ResQ, Kiara asked her friends which of the following services is not offered by ResQ?
Extended warranty
Loan disbursement
Maintenance and repairs
Installation support
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the role of the Commercial Material Officer in inventory?
Customer complaints
Managing inventory and financial transactions
Marketing promotions
Product design
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a key responsibility of the Material Officer?
Handling escalated complaints
Inspecting and certifying delivered products
Social media posting
Market research
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During a busy inventory check, Ishika discovers that a stock item is missing from the shelves. What must she do?
Ask TL/DM/SM to provide a reason and update the system
Ignore it
Send to customer
Order a new one
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In a bustling retail store, Aisha, the Customer Relationship Manager, is tasked with ensuring that every customer has an exceptional shopping experience. She collaborates with various departments to enhance customer satisfaction. Who is primarily responsible for delivering exceptional in-store customer experiences?
Marketing Officer
HRBP
Customer Relationship Manager
Warehouse Manager
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