
Active Listening – Identify the AMPS Skill
Authored by Joseph Chee
Education
University
Used 2+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Q1. You looked uncomfortable when that topic came up.
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Answer explanation
📝 You reflect what you observe in the person’s non-verbal cues (e.g., body language, facial expressions) to gently surface emotions they may not have voiced.
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Q2. Let me see if I have got this right. You felt excluded during the meeting.
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Answer explanation
📝 You restate what the other person said in your own words to check understanding and show you are actively listening.
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Q3. Are you concerned that your ideas might be dismissed?
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Answer explanation
📝 You tentatively suggest what the person might be thinking or feeling, especially when they are holding back or reluctant to speak.
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Q4. Is there something about this situation that is bothering you?
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Answer explanation
📝 You open up the conversation by directly and respectfully inviting the other person to share more, demonstrating curiosity and concern.
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Q5. You paused for a moment; did something bother you?
Q5. You paused for a moment; did something bother you?
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Answer explanation
📝 You reflect a subtle behaviour (the pause) and ask gently about it, encouraging the person to share deeper thoughts.
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Q6. Can you help me understand what is going on
Q6. Can you help me understand what is going on
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Answer explanation
📝 This open-ended question expresses a willingness to understand without assuming — a key aspect of active listening.
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Q7. Are you worried this change will create more problems than it solves?
Q7. Are you worried this change will create more problems than it solves?
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Answer explanation
📝 You offer a possible interpretation of their concern to help them express feelings they may be holding back.
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