HPC 411 (Applied Business Tools)

4.        ESS –

8.        MIS -

 4. The practice of comparing business processes and performance metrics to industry best practices from other companies

___ 7. Which one of the following is not a prerequisite for a good MIS?

• A. Control and maintenance of MIS

• B. Database

• C. MIS executives

• D. Support from Staff

___ 14.  What is an electronic financial transaction conducted in cyberspace via computer networks?

• A. e-business

• B. e-cash

• C. e-commerce

• D. e-reputation

___ 24. What is the basic operations and transactions that are monitored by information systems of the organization?

• A. Knowledge level system

• B. Management level system

• C. Strategic level system

• D. Transaction level system

___ 21. What is the information system that has multiple contacts?

• A. Executive Information System

• B. Executive Support System

• C. Management Information System

• D. Transaction Processing System

___ 20. What is important in Strategic information and decision-making?

• A. Bookkeeper

• B. Executive managers

• C. Supporting staff

• D. Suppliers

___ 12. What is a broad spectrum of hardware and software solutions that enable organizations to gather, organize and analyze data that helps them achieve their goals?

• A. E-cash

• B. E-commerce

• C. Electronic Business

• D. Information Technology

3. Defined as one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests