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Test Your Payment 123

Authored by Sheryl Wong

Other

Professional Development

Used 1+ times

Test Your Payment 123
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which tool is frequently used for payment reconciliation, EXCEPT...

MIRA

GSP

WFIS

MCCGUI

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Before releasing suspended payment, what needs to be done first?

find the card numbers

fix terminal linkage

confirm bank account with merchant

validate approval code

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which market requires CM's consent prior to payment recharge?

AU

NZ

SG

HK

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For SG EPP charge, how should we action on the request?

Raise CLIC to ROCSOC

Raise CLIC to MRT

Raise CLIC to MTS

Raise CLIC to MMT

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Media Image

Based on this image, what can you tell about the merchant account? (more than 1 answer)

Fee will be reversed for any refunds

Fee will be retained for any refunds

RDR active

RDR inactive

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Select the following relevant steps if merchant encounters terminal faulty with batch not found.

Tell merchant he/she in hopeless situation

Attempt to look for card details to recharge

Ask CLM's approvla for write off if not able to locate payments to recharge

Raise CLIC to MRT for write off

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Merchant informed not being paid due to unable to perform settlement batch on terminal, what needs to be done, except....?

get the impacted TID

raise CLIC to MTS to check on the submission

identify if the submission batch is open or replaced

just get the receipt and proceed with manual charge for merchant

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