Supply Chain Management Quiz

What are the three main decision phases in supply chain management?

• Supply chain design, supply chain execution, supply chain analysis

• Supply chain procurement, supply chain distribution, supply chain management

• Supply chain strategy, supply chain planning, supply chain operation

• Supply chain forecasting, supply chain logistics, supply chain marketing

Who primarily makes decisions in the supply chain strategy phase?

• External consultants

• Senior management

• Lower management

• Middle management

What is the first step in the decision-making process?

• Measure

• Design

• Define

• Analyze

In the supply chain planning phase, what should be done to understand customer demands?

• Conduct market research

• Increase production capacity

• Reduce costs

• Hire more employees

What is the main objective of the supply chain operations phase?

• Maximizing inventory

• Minimizing uncertainty and optimizing performance

• Minimizing costs

• Maximizing customer complaints

What does the 'Measure' step in the decision-making process involve?

• Defining the problem

• Designing solutions

• Analyzing data

• Measuring current operations

Which of the following is NOT a part of customer needs analysis?

• Understanding market trends

• Identifying customer requirements

• Reducing production costs

• Creating product features

What does the Means-End Approach in customer needs analysis focus on?

• Product pricing

• Market competition

• Customer purchase decisions based on product features

• Supply chain logistics

What is a key benefit of using third-party logistics (3PL) in supply chain management?

• Reduced product quality

• Enhanced customer satisfaction

• Increased production costs

• Decreased market research

What is the purpose of the 'Validate' step in the decision-making process?

• To analyze data

• To define the problem

• To ensure the solution will solve the problem

• To measure current operations