
Housekeeping 1st semester
Quiz
•
Hospitality and Catering
•
University
•
Hard
Kushal Kumar
FREE Resource
Enhance your content
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the primary role of housekeeping in guest satisfaction?
To provide entertainment for guests.
The primary role of housekeeping in guest satisfaction is to maintain cleanliness and comfort.
To handle guest complaints and inquiries.
To manage the front desk operations.
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
How can effective housekeeping contribute to repeat business?
Effective housekeeping contributes to repeat business by enhancing guest satisfaction.
It reduces operational costs for the business.
It allows for more staff training sessions.
It increases the number of rooms available for booking.
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
List three personality traits important for housekeeping management personnel.
poor time management
Organized, detail-oriented, strong communication skills
disorganized
lack of empathy
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the typical layout of a housekeeping department?
A housekeeping department only consists of cleaning supplies.
A housekeeping department has no designated management office.
A housekeeping department is solely focused on laundry services.
A housekeeping department typically includes storage areas, workstations, a management office, and employee break areas.
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Name one sub-section of the housekeeping department.
Laundry service
Room service
Front desk
Maintenance
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
How does housekeeping play a role in other institutions outside of hotels?
Housekeeping is only relevant in restaurants.
Housekeeping has no impact on patient care in hospitals.
Housekeeping is primarily focused on laundry services.
Housekeeping ensures cleanliness and safety in institutions like hospitals, schools, and offices.
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Describe the hierarchy in a small hotel housekeeping department.
Executive Chef > Kitchen Staff > Waiters > Housekeepers
General Manager > Concierge > Bellhops > Room Service
Front Desk Manager > Housekeepers > Maintenance Staff > Cleaners
Executive Housekeeper > Assistant Housekeepers > Supervisors > Room Attendants > Housemen
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple

Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
Similar Resources on Wayground
15 questions
Food & Beverage
Quiz
•
University
15 questions
Pastry quiz
Quiz
•
University
20 questions
Primer Parcial Industria de la Hospitalidad
Quiz
•
University
15 questions
Hotel Front Office Quiz
Quiz
•
University
20 questions
Chapter 10: PLACE & DEVELOPMENT OF CHANNEL SYSTEM
Quiz
•
University
20 questions
Chapter 11 & 12: Distribution, Logistics, and Channel Strategy
Quiz
•
University
20 questions
Introduction to MICE (Quiz 1)
Quiz
•
University
18 questions
Client Consultation and Menu Planning Quiz
Quiz
•
University
Popular Resources on Wayground
20 questions
Brand Labels
Quiz
•
5th - 12th Grade
11 questions
NEASC Extended Advisory
Lesson
•
9th - 12th Grade
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
10 questions
Boomer ⚡ Zoomer - Holiday Movies
Quiz
•
KG - University
25 questions
Multiplication Facts
Quiz
•
5th Grade
22 questions
Adding Integers
Quiz
•
6th Grade
10 questions
Multiplication and Division Unknowns
Quiz
•
3rd Grade
20 questions
Multiplying and Dividing Integers
Quiz
•
7th Grade
Discover more resources for Hospitality and Catering
10 questions
Boomer ⚡ Zoomer - Holiday Movies
Quiz
•
KG - University
22 questions
FYS 2024 Midterm Review
Quiz
•
University
20 questions
Physical or Chemical Change/Phases
Quiz
•
8th Grade - University
20 questions
Definite and Indefinite Articles in Spanish (Avancemos)
Quiz
•
8th Grade - University
7 questions
Force and Motion
Interactive video
•
4th Grade - University
12 questions
1 Times Tables
Quiz
•
KG - University
20 questions
Disney Trivia
Quiz
•
University
38 questions
Unit 6 Key Terms
Quiz
•
11th Grade - University