Objective-Type Questions on Performance Planning

What is the primary goal of performance planning?

• Assigning tasks randomly

• Aligning employee goals with company strategy

• Reducing working hours

• Evaluating product performance

Which of the following is a key component of performance planning?

• Inventory control

• Tax computation

• SMART goal setting

• Branding strategies

Which level of strategy focuses on day-to-day departmental operations?

• Corporate-level strategy

• Business-level strategy

• Functional-level strategy

• Operational expansion strategy

Key Result Areas (KRAs) primarily define:

• Time-based schedules

• Training modules

• Broad responsibility areas where performance is expected

• Marketing campaign expenses

Which of the following is an example of a lagging KPI?

• Number of leads generated

• Customer satisfaction score

• Employee training hours

• Sales conversion ratio

Which of these best describes a good KPI?

• General and subjective

• Specific, measurable, and aligned with goals

• Random and outdated

• Based on individual opinion

Which strategy type focuses on maintaining the current business position without expansion or downsizing?

• Growth strategy

• Stability strategy

• Retrenchment strategy

• Combination strategy

What does the acronym SMART stand for in goal setting?

• Strategic, Meaningful, Accurate, Rational, Timely

• Specific, Measurable, Achievable, Relevant, Time-bound

• Simple, Modest, Attainable, Realistic, Tactful

• Structured, Modern, Actionable, Real, Time-efficient

The purpose of linking KPIs to KRAs is to:

• Track employee attendance

• Measure how well responsibilities are fulfilled

• Improve internal IT systems

• Control office expenditure

Which of the following is an example of a leading KPI?

• Monthly revenue

• Customer complaints

• Number of customer inquiries

• Employee turnover rate