
Introduction to COC
Authored by Joan Bunye
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Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Fill in the blank: COC is defined as the terms and conditions established by a ______ in respect to its carriage.
carrier
passenger
insurer
broker
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the term for baggage that is allowed in the cabin but must fit under the seat?
Fragile
Other Conditions
Check-In Baggage
Checked Baggage
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Fill in the blank: Items that do not meet standard baggage requirements are classified as _________.
General Baggage
Checked Baggage
Carry On
Other Conditions
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
“Which code is for a passenger completely immobile?
A) WCHR
B) WCHS
C) WCHC
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Detached Li-ion goes in…
A) Checked
B) Cabin
C) Cargo
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Primary guide method of a Passenger who is both, Deaf and Blind
A) Guide dog
B) Hands-on
C) Visual cues
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which holds true for SVAN/ESAN: If the dog is too large or extends on another passenger’s space
The passenger with the dog may be moved to a seat with an empty seat next to them.
If the flight is full, the passenger may be rebooked on a later flight with more space without charges
To guarantee extra space for the service or emotional support dog, purchasing an additional seat next to the passenger is recommended
All of the above
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