CHP 8

What is one common use of social media for business communication?

• Video streaming

• Online shopping

• Personal blogging

• Enterprise social networks

Which of the following is a key consideration when developing a social media strategy?

• Identifying target audiences

• Choosing a logo

• Setting up a website

• Hiring new employees

What type of social network is primarily used for professional networking?

• Snapchat

• Instagram

• LinkedIn

• Facebook

Which of the following is NOT a business use of social media?

• Personal entertainment

• Monitoring company reputation

• Supporting customers

• Promoting products

What is a primary goal of using social media for customer service?

• To create advertisements

• To increase sales

• To provide a convenient way for customers to get help

• To conduct market research

Which of the following is a strategy for developing social media content?

• Avoiding transparency

• Promoting a sense of community

• Limiting audience engagement

• Focusing solely on promotions

What is one benefit of using blogs in business?

• They are not effective for customer engagement

• They can help in recruiting potential employees

• They are only for personal use

• They are only for sharing news

What is a key aspect of writing effective business tweets?

• Using complex language

• Posting infrequently

• Ignoring hashtags

• Defining your purpose and maintaining the theme

Which of the following is a consideration when setting up a business wiki?

• Public or private access

• Choosing a logo

• Hiring a moderator

• Limiting contributions

What is one way to enhance communication within a company using blogs?

• By avoiding feedback

• By keeping information secret

• By allowing lower-level employees to share their voices

• By limiting access to senior executives