Understanding Business Change and Management

Which of the following is an internal cause of change in a business?

• Changes in consumer tastes

• Change in the size of the business

• Changes in legislation

• Changes in the economy

Which of the following is an example of an external cause of change for a business?

• Change in ownership

• Developments in technology

• Need to retrain the workforce

• Need to update equipment

What is the main difference between planned and unplanned change in a business?

• Planned change is always negative, unplanned is always positive

• Planned change is anticipated and managed, unplanned change is unexpected

• Planned change is caused by external factors, unplanned by internal factors

• Planned change only affects large businesses

Which of the following would most likely require a business to develop new products?

• Change in ownership

• Changes in consumer tastes

• Change in the workforce

• Change in the size of the business

Why might a business need to retrain its workforce?

• To comply with new legal requirements

• To reduce the size of the business

• To increase the number of owners

• To avoid market changes

Which of the following is a possible effect of change on a business?

• The need to look for new markets

• The need to maintain the status quo

• The need to reduce product quality

• The need to ignore legislation

What is one reason why managing change effectively is important for a business?

• It ensures the business never faces competition

• It helps the business adapt and remain competitive

• It guarantees increased profits

• It eliminates the need for new technology

Which of the following is NOT typically a cause of change in a business?

• Developments in technology

• Changes in the economy

• Consistent consumer tastes

• Changes in legislation

A business that is responding to new health and safety laws is experiencing change due to:

• Internal causes

• External causes

• Planned change

• Unplanned change

Which of the following best describes J. Storey’s four approaches to managing change?

• Four different ways to increase profits

• Four different strategies for handling organisational change

• Four types of legal requirements

• Four methods of product development