Communication only happens between managers and clients.

• True

• False

Motivation function of communication inspires employees to work towards organizational goals.

• True

• False

Developing an idea is not essential in the communication process.

• True

• False

Encoding a message can be done through symbols, figures, or words.

• True

• False

Feedback is an optional step in communication.

• True

• False

Non-verbal communication includes clothing and appearance.

• True

• False

Personal barriers may result from differences in religion or education.

• True

• False

Physical barriers include noise and poor lighting.

• True

• False

Semantic barriers happen when the message is received exactly as sent but still misunderstood.

• True

• False

Management Information Systems (MIS) only handle financial reports.

• True

• False