Communication Skills - MCQ Quiz

The word 'communication' is derived from which Latin word?

• Communicare

• Communism

• Commune

• Commentary

Which is NOT an element of the communication cycle?

• Message

• Channel

• Listener

• Weather

What completes the communication process?

• Message

• Feedback

• Channel

• Noise

Which of the following is NOT a method of communication?

• Face-to-face

• E-mail

• Smoke signals

• Notices/Posters

What is the first part of the communication process?

• Channel

• Feedback

• Message

• Sender

An example of a formal communication is:

• Gossip

• WhatsApp chat

• Office meeting

• Family talk

What adds to the effectiveness of face-to-face communication?

• Audio only

• Background music

• Body language

• Text messages

Feedback is important because:

• It saves money

• It shows agreement

• It completes communication

• It delays messages

E-mail is considered:

• Informal and fast

• Fast, flexible and low-cost

• Expensive and slow

• Audio-based only

Effective communication depends on:

• Loud voice

• Fluency in English

• Clear and concise delivery

• Use of gestures only