Nurse Patient relationship

What is the first phase of the nurse-patient relationship?

• Working phase

• Pre-interaction phase

• Termination phase

• Introductory phase

What is assertiveness in communication?

• Expressing ideas in a defensive manner

• Expressing ideas clearly and openly

• Avoiding conflict at all costs

• Manipulating others to get what you want

Which of the following is a characteristic of an assertive nurse?

• Apologizes frequently

• Avoids eye contact

• Speaks in a quiet tone

• Uses clear and concise speech

What is the goal of assertive communication?

• To express oneself without regard for others

• To avoid conflict

• To win arguments

• To communicate with respect and understand each other

In which phase do the nurse and patient mutually agree that goals are reached?

• Introductory phase

• Pre-interaction phase

• Termination phase

• Working phase

What type of assertion conveys sensitivity to a situation?

• Basic assertion

• Aggressive assertion

• Emphatic assertion

• Escalating assertion

Which of the following is an example of passive communication?

• I think we should try a different approach.

• I don’t know what my rights are.

• I believe this is the best solution.

• I feel strongly about this issue.

What is a potential barrier during the Termination Phase?

• Discussing the termination with the client

• Establishing trust

• Setting objectives for the interaction

• Patient asking for personal contact information

What is the DESC script used for?

• To describe the nurse-patient relationship

• To formulate an assertive response

• To evaluate patient needs

• To establish a therapeutic environment

Which of the following is a benefit of assertive communication?

• Increased stress levels

• Increased conflict

• Reduced self-esteem

• Improved self-respect