JSM 101 demo

What is the new IT Portal called?

• Dessert

• ServiceNow

• Digital

• Pulse

What's the best place to navigate on the portal to report an issue?

• I need access

• I need help

• Google

• I need to offboard someone

Click the best option on different ways to contact IT to get support?

• Lendlease New JSM digital Portal/

  Phone/

  Email

• Phone

• Email

• AI bot

Where do I check the status of all my tickets in JSM?

• ServiceNow

• Request dashboard on new JSM Digital Portal

• Emails

• Pulse

What are the valid business services you can find on JSM?

• AI & Automation

• Application software management

• Websites

• Printers