JSM 101 demo
Authored by Kaveri Sequeira
Information Technology (IT)
Professional Development
Used 1+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the new IT Portal called?
Dessert
ServiceNow
Digital
Pulse
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What's the best place to navigate on the portal to report an issue?
I need access
I need help
I need to offboard someone
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Click the best option on different ways to contact IT to get support?
Lendlease New JSM digital Portal/
Phone/
Phone
AI bot
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where do I check the status of all my tickets in JSM?
ServiceNow
Request dashboard on new JSM Digital Portal
Emails
Pulse
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are the valid business services you can find on JSM?
AI & Automation
Application software management
Websites
Printers
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