103 câu

Role perception is defined as

• the way others believe we should act in a given context

• our view of how we are supposed to act in a given situation

• the existence of roles that are at variance with one another

• the socially defined position or rank given to group members by others

• the degree to which members are motivated to stay in the group

________ power represents the compliance that is achieved based on the ability to distribute positive benefits that others view as valuable.

• Legitimate

• Coercive

• Reward

• Personal

• Reflective

When faced with a number of tight deadlines, Mandy Moore often delegates work collectively. Recently she chose some fairly experienced employees to work on a high-priority project. She was heartened to see that the selected group of employees was having numerous meetings and working hard. However, when she went to check on their progress at the halfway mark in the project schedule, she was shocked to see how little the team had done in the past three weeks. This scenario reflects ________.

• groupthink

• collective efficacy

• social loafing

• group shift

• in-group favoritism

Which of the following is not a necessary condition for integrative bargaining to succeed in organizations?

• Opposing parties have a zero-sum outlook

• Opposing parties are open with information

• Opposing parties are candid about concerns

• Opposing parties are sensitive to the other's needs and trust

• Opposing parties maintain flexibility

Which of the following is true, in general, in regard to groups?

• A group is characterized by the independence of its members

• A group typically lacks definite roles and structures

• A group influences our emotional reactions

• An informal gathering cannot be considered a group

• The membership of a group does not affect how its members treat outsiders

A team that has a good plan but is also willing to adjust its master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

• goal specificity

• goal congruency

• conformity

• diversity

• reflexivity

________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

• Independent

• Self-managed work

• Cross-functional

• Problem-solving

• Traditional

The terms negotiation and ________ are used interchangeably.

• win-lose

• bargaining

• collaboration

• accommodation

• compromise

Which of the following statements is true regarding self-managed work teams?

• Self-managed work teams typically consist of forty to fifty employees

• Self-managed work teams typically manage conflicts well

• Members of self-managed work teams typically report lower job satisfaction

• Self-managed work teams are typically composed of employees from different departments who work independent of each other

• In the case of self-managed work teams, supervisory positions take on decreased importance

Which of the following power tactics is more effective when the audience is highly interested in the outcomes of a decision process?

• ingratiation

• consultation

• personal appeals

• exchange

• pressure