Design Thinking

What is Design Thinking?

• A traditional approach to problem-solving that focuses on talking about solutions

• An approach to solving complex problems and developing products /services that emphasises empathy with end-users, prototyping, and testing.

Answer explanation

Design Thinking includes Empathy with end-users, as well as Prototyping and Testing ideas. Design Thinking acknowledges that until we start testing ideas with end-users we won't know for sure what will work.

What can Design Thinking help with? (Multiple answers)

• Innovation

• Managing risk

• User-friendly solutions

• Simple problems with obvious solutions

What is the purpose of Empathy in Design Thinking?

• To make people feel better about their problems

• 
  To gain a deep understanding of end-users' needs, context and lived reality

• To analyse only quantitative data

Which are the stages of Design Thinking?

• Personalise

  Problematise

  Idealise

  Materialise

  Realise

• Discover

  Define

  Dream

  Design

  Deploy

• 1. Empathy

  2. Define

  3. Ideate

  4. Prototype

     Test

Answer explanation

Design Thinking includes Empathy, Define, Ideate, Prototype and Test. While the stages may be completed in this order, sometimes people will move backwards and forwards, even skipping stages, as needed. However, it is always key to include Empathy with user needs in your design process.

____ is the stage where you experiment - you ask potential users to give feedback on your prototype.

Early prototypes should be ....

• High quality

• Fast and inexpensive

• Time-consuming to create

• Perfect - like the final product

Ideate is when you use tools and strategies to generate ________ solution ideas

Answer explanation

Thinking of many ways to solve the challenge fosters innovation. It can lead to more original and effective solutions.

You should only ever complete each stage of Design Thinking once.

• True

• False

Answer explanation

You may complete one or more stages of Design Thinking several times. Especially in cases where the final product, service or solution is expensive and time-consuming to create.

How do you feel about the Design Thinking framework so far? (There is no right or wrong answer!)

• Confident - I get it!

• I mostly get it - I want to learn more!

• I'm not sure about some bits

• I'm confused - please clarify!