Warm Up Quiz!

Which of the following is a synonym for “client”?

• Manager

• Officer

• Customer

Which word means the same as “loan”?

• Credit

• Payment

• Overdraft

What does “overdraft” mean in banking jargon?

• Money saved in a fixed account

• A rejected cheque

• Permission to spend more than your balance

Which of these is NOT banking jargon?

• Collateral

• Interest

• Birthday

What is the synonym of “payment”?

• Collection

• Settlement

• Investment

Which of the following best defines "collateral"?

• An asset used to secure a loan

• The person applying for a loan

• A fixed deposit

Which sentence is more formal for banking communication?

• “Send me the money ASAP.”

• “Gimme the funds.”

• “Please proceed with the transfer.”

Which of the following pairs are the correct synonyms?

• Credit – Loan

• Deposit – Withdrawal

• Account – Fee

Why is it important to understand banking jargon?

• To complete daily tasks efficiently

• To confuse new staff

• To speak like a robot

“Know Your Customer” is commonly shortened to:

• KTO

• KYT

• KYC