Advisor Activity Guidelines and Goals

What is the department goal (%) for UG Connect Rate?

• 45%

• 20%

• 30%

• 15%

True or False. W1D1 Welcome to Class activities should be closed after one call attempt.

• TRUE

• FALSE

How many call attempts should an advisor make for an Incomplete Grade activity? Select all that apply.

• 3

• Minimum of 1

• 2

• As many as needed for the student to persist

What is the expected timeline to completion for Unsuccessful Grade activities?

• 1 day

• 2 days

• 2 business days

• 3 days

When an Unsuccessful Grade activity populates, what is the advisor's timeline for scheduling the retake?

• After they connect with the student

• Immediately

• CAST handles that

• Once a BMC activity populates for the student

If an At-Risk MPB activity is closed unsuccessful, this indicates the student is no longer active.

• TRUE

• FALSE

What is the first step in the Summary of Process for Incomplete Grade activities?

• Send an email detailing the assignments to be completed

• Set up an Academic Leave Request for the student

• Call student to discuss plan to meet the deadline

• Review gradebook in Canvas class to view the assignment deadline

What is the department goal (%) for FCA Connect Rate?

• 20%

• 30%

• 45%

• 15%

What should advisors be ensuring students have signed up for during their W2D7 Wrap-Up & Goals call?

• Live Learning

• Jazz Notifications

• CHAMPS

• Tutoring on Demand

When completing a Holistic Review, advisors should?

• Review the DPR to ensure student is meeting all degree requirements

• Review the student's activity in current course to ensure they will persist

• Ensure the student has four courses built out

• Try to connect with student if barriers may prevent them from persisting

• All of the above