Operations Management Quiz

Which of the following is NOT a basic function of the operations manager?

• Planning

• Controlling

• Marketing

• Organizing

What is the primary goal of operations management?

• Maximize employee satisfaction

• Create value by transforming inputs into outputs

• Minimize taxes

• Increase market share

Which era introduced the concept of the moving assembly line?

• Scientific Management Era

• Mass Customization Era

• Mass Production Era

• Lean Production Era

The Just-in-Time (JIT) philosophy emerged in which era?

• Globalization Era

• Scientific Management Era

• Lean Production Era

• Mass Customization Era

Which productivity factor contributes the most to annual productivity increase?

• Labor

• Capital

• Technology

• Management

What is the major challenge in evaluating productivity in the service sector?

• Lack of qualified staff

• Difficulty in evaluating quality

• High fixed costs

• Low wages

Which of the following best describes a "pull system"?

• A system that responds to customer demand

• A system based on forecasts

• A system that stores large inventories

• A system that increases lead time

Which organization is NOT typically involved in the supply chain?

• Distributor

• Retailer

• Consumer

• Banker

What tool is used for analyzing how inputs are transformed into outputs?

• Forecasting Model

• Process Chart

• PERT Chart

• Balance Sheet

Real-world case: Hard Rock Cafe uses daily sales data to update its menu. This exemplifies which OM concept?

• Mass Production

• Supply Chain Integration

• Feedback Control

• Forecasting